8 to 10: water reaching outlets, cords or the breaker panel; sewage or contaminated water; a drooping or bulging ceiling; any smell of gas. Get out of that room and stay out from under the ceiling. For gas, get outside first, then phone 911 or your gas utility. Atlanta Gas Light's number for leaks and odors is 877-427-4321. For water near power, the CDC says the main switch is for dry ground only, and an electrician is the call when you cannot reach it that way.
Ball Ground, Georgia ยท water damage
Is water damage getting worse in your Ball Ground home?
A soaked carpet, a ceiling stain, a split pipe or a drain pushing water back up: help for homes in Ball Ground, Nelson, Waleska and Holly Springs. Call (678) 899-6694 and describe the wettest room.
Read: The first hour in a wet Ball Ground house
- Soaked floors
- Ceiling leaks
- Backed-up drains
- Storm water
- Ball Ground, Nelson, Waleska, Holly Springs

Street address
200 Turner Blvd, Ball Ground, GA 30107The four towns
By phone
Call (678) 899-6694 with the town and the wet room.
The 1-to-10 read: where does your water sit?
4 to 7: the flow has ended, yet a floor, wall or ceiling stays wet, or a stain keeps growing. In EPA's mold guide the drying target is 24 to 48 hours, which is why this band calls for a prompt phone call. Call (678) 899-6694 and give the room and the street address.
1 to 3: an old stain that stays dry, or a drip you already stopped. Photograph it, touch it again the next day, and call (678) 899-6694 if it comes back damp.
Renting? Whoever manages the building is the first to hear.
A year of rain at the Ball Ground gauge
| Month | Rain (inches) | Days with 1 inch or more | Nights at 32 F or lower | Worth knowing |
|---|---|---|---|---|
| Jan | 5.11 | 1.6 | 17.4 | Freezing nights: the Red Cross suggests dripping faucets and open cabinet doors under sinks |
| Feb | 4.57 | 1.1 | 12.9 | The Red Cross says to keep the heat no lower than 55 F when no one is home |
| Mar | 4.82 | 1.7 | 7.5 | Rain picks up with spring; UGA's checklist wants the water from each downspout carried 6 to 10 feet beyond the foundation |
| Apr | 4.22 | 1.4 | 1.5 | EPA lists clogged gutters among the moisture sources worth a look |
| May | 3.93 | 0.9 | 0 | Cooling season starts; EPA names AC drip pans and drain lines as moisture sources |
| Jun | 3.62 | 1.1 | 0 | The driest month of the year at this gauge |
| Jul | 5.19 | 1.2 | 0 | The wettest month on the record here |
| Aug | 4.92 | 1.4 | 0 | UGA's checklist adds a dehumidifier when indoor humidity goes past 50 percent |
| Sep | 3.95 | 1.6 | 0 | UGA lists a vapor barrier of 6 to 8 mil or heavier over the crawl-space floor |
| Oct | 4.33 | 1.2 | 0.8 | The first freezing nights show up in the Jasper record |
| Nov | 4.25 | 1.1 | 6.8 | Freezing nights return; the Red Cross says to drain garden hoses |
| Dec | 4.99 | 1.3 | 14.0 | Rain and freezing nights share the month |
What each month means
- Jan Freezing nights: the Red Cross suggests dripping faucets and open cabinet doors under sinks
- Feb The Red Cross says to keep the heat no lower than 55 F when no one is home
- Mar Rain picks up with spring; UGA's checklist wants the water from each downspout carried 6 to 10 feet beyond the foundation
- Apr EPA lists clogged gutters among the moisture sources worth a look
- May Cooling season starts; EPA names AC drip pans and drain lines as moisture sources
- Jun The driest month of the year at this gauge
- Jul The wettest month on the record here
- Aug UGA's checklist adds a dehumidifier when indoor humidity goes past 50 percent
- Sep UGA lists a vapor barrier of 6 to 8 mil or heavier over the crawl-space floor
- Oct The first freezing nights show up in the Jasper record
- Nov Freezing nights return; the Red Cross says to drain garden hoses
- Dec Rain and freezing nights share the month
Source: NOAA 1991-2020 monthly normals. Rain and heavy-rain days come from the Ball Ground station (USC00090603, 34.33 north, 84.47 west), which records no temperatures. Freezing-night counts come from Jasper 1 NNW (34.48 north, 84.45 west). The Ball Ground gauge adds up to 53.90 inches a year. A rain gauge reports only the spot where it stands, so readings differ at your address.
What the work looks like, and the street





Six habits that make a wet house worse
Wading toward the outlets. Standing in water, the CDC says, is no place to flip a switch or use an electric tool.
Testing a gas smell with a light switch. The utility's emergency page says to leave at once, avoid every electrical switch and phone from outside.
Standing under a bulging ceiling. FEMA notes that water can be trapped above, and wet drywall crumbles at a bump, in the words of Pennsylvania's environmental agency.
Handling sewage-soaked things barehanded. The CDC's rule for flood water is to throw out what you doubt and never wash dishes, teeth or hands in suspect water.
Running a gas engine indoors. For generators and other gasoline engines the CDC wants 20 feet or more of distance from doors, windows and vents, and no use inside an enclosed space.
Letting wet things sit. EPA's target is a dry house within 24 to 48 hours, before mold gets a start.
A listing address, and a different crew on the job
OnCall Water Damage Restoration is listed at 200 Turner Blvd in Ball Ground. The phone line reaches a separate local water damage contractor, who does the work in Ball Ground, Nelson, Waleska and Holly Springs. Prices and arrival times are the contractor's to discuss on the call; the listing quotes neither. The longer note on this listing answers the questions people ask first.
Find your job by what you can see

Carpet that squishes underfoot, or a floor with a sheen of water on it: water extraction and drying.

A hiss behind a wall, or a supply line that has let go: burst pipe damage.

A stain creeping outward across a ceiling, or paint blistering on a wall: stained ceilings and wet walls.

Rain that ends up on the lowest floor or under the house: wet basements and crawl spaces.

A floor drain, tub or toilet pushing dirty water up: sewage backup cleanup. Keep out of that water.

A musty closet or dark spotting where a leak once was: mold after a leak.

Water around the foot of the washer, the dishwasher or the water tank: leaks from appliances and tanks.

Damp insulation or drips overhead after a windy rain: storm and roof leak water.
From Turner Blvd to three more City Halls
The listing address is 200 Turner Blvd in Ball Ground, and Ball Ground's City Hall is at 215 Valley Street. Calls go to a local contractor who works in all four towns. Read Ball Ground's notes, Nelson's notes, Waleska's notes or Holly Springs notes for rain figures and the phone line at each City Hall. The four-town overview puts them side by side.

From 730 residents to 2,560 in twenty years
Ball Ground counted 730 residents in the 2000 Census and 2,560 in 2020, according to the city's 2023 plan update filed with the state. The same plan puts occupancy near 95 percent, with about 76 percent of the occupied homes owner-occupied, mostly detached houses plus some townhomes and one 80-unit apartment complex.
Cherokee County's plan describes significant growth in new residential neighborhoods around Ball Ground, and the city plan says a National Historic District covers part of the historic downtown. Two very different kinds of house sit under one city name, and the plumbing and roofs behind the walls differ with them.
Gather the street address, the room that is wet and roughly when it started. A renter's news goes first to the person who manages the building, not to the line. The line covers Ball Ground, Nelson, Waleska and Holly Springs. When you are ready, call (678) 899-6694.